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Strong work methodology
Virginie accompanied my company when it was launched. She trained the consultants in the right position and also gave them a solid working…
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Data Qualification : La Maison de l’Afrique
Several years later, La Maison de l’Afrique is completely satisfied with the services administered by Call VNW and this is verified every day by the professionalism of the service delivery teams. Call VNW by its ability to adapt to the constraints of our company ; promotion of the company, customer follow-up, issuing of our calls, remote secretarial and answering specific questions of our customers.
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Development of the code of ethics
With the support of VNW, the Technical Implementation Unit of the Ministry of Economy and Finance (Haiti) has a code of ethics, monitoring and reporting tools and has staff trained in the management of ethics and transparency…
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Support for Qualiopi certification
I had the chance to be accompanied by VNW Management for my Qualiopi certification. I recommend you without hesitation! Virginie is a listener and above all an irreproachable…
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Benchmark ISO 18295-1
We asked Virginie to compare the practices of our Customer Relationship Centres to ISO 18295-1. First of all, Virginie has shown a strong ability to integrate our teams and get them involved in this study. Our employees felt confident and spoke openly about their practices. Then, the synthesis of the study is pragmatic, based on factual elements…